Head of Operations (m/w/d)

We are looking for a Head of Operations (m/w/d) to help build the next generation of veterinary care with us and support us on our vision to make pet's health care a no-brainer as Europe's #1 pet health brand.

Head of Operations (m/w/d)

At felmo we believe that the best veterinary care for your pet should not require more effort than ordering pizza or a cab. We work every day to elevate and deliver high-quality in-home veterinary care to pet-parents and their pets. By following a consumer-first mind-set we create a digitally enhanced experience offering everything pet owners want: always available health records, drug reminders, veterinary help chat, online appointment booking and more. As Head of Operations (m/w/d) you will be the backbone of scaling felmo’s business & processes and thereby support us on our way to become Europe’s #1 pet health brand.

“felmo bringt das Beste aus Tiermedizin und Technologie zusammen. So helfen wir Tierbesitzern immer das Beste für die Gesundheit ihres Lieblings zu tun.” — Lars Giere, Co-Founder


  • Conceptualizing and executing business critical operational processes to enable pet parents to have access to our services in as many cities as possible (e.g. inventory management, laboratory services, etc.)
  • Building up full blown mobile veterinary practice operations for felmo in new cities with a very high degree of responsibility and autonomy
  • Onboard our veterinary teams and enable them to provide veterinary services to our customers
  • Setting up cooperation and partnerships with relevant veterinary service stakeholders (e.g. laboratories) and ensure best in class operations
  • Acting as bridge between central strategy and local operations to align strategic initiatives with local city operations
  • Working closely with the founders to cooperate with regulatory bodies
  • Based on reporting and analyses you control the success of our operational processes and expansion

You come with

  • You have a degree in Business, Engineering or similar fields of studies
  • At least four years of relevant experience in operational Start Ups roles, Consulting or similar fast paced environments
  • You love to build up new things with an entrepreneurial and distinctive hands-on mentality 
  • High level of attention to detail
  • Strong analytical & project management skills
  • Willingness to travel

We offer

  • The chance to redefine a whole industry and change how people interact with a service they are emotionally connected to
  • An environment with very high degree of responsibility and autonomy
  • Plenty of room for personal growth, professional development and high impact
  • Working directly with the founders team
  • A competitive salary incl. performance-based compensation
  • Entrepreneurial experience in a company on its track to become a European industry champion

Der Job als Head of Operations (m/w/d) klingt nach Dir?
Warum ist felmo der richtige Arbeitgeber für mich?
felmo Mission
Unsere Mission

Wir ermöglichen Tierbesitzern immer das Beste für die Gesundheit Ihres Lieblings zu tun.

felmo Kultur
Unsere Kultur

Wir lieben unsere Kunden und unsere Mitarbeiter. Das spornt uns an gemeinsam viel zu bewegen.

felmo Team
Unser Team

Wir sind ein Team welches die perfekte Balance aus Erfahrung und Neugier mitbringt.

Informationen für Tierärzte. Mehr erfahren